Privacy Policy

Last updated: 10/20/2025

1. Introduction

Suubty ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and share information when you use our video translation service.

2. Information We Collect

Account Information

  • Email address
  • Name (optional)
  • Password (encrypted)
  • Account preferences and settings

Content Data

  • Videos you upload for translation
  • Transcripts and translations
  • Project names and metadata
  • Translation preferences (languages, voice styles)

Usage Data

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and features used
  • Time and date of access

Payment Information

  • Credit card details (processed by Stripe, not stored by us)
  • Billing address
  • Transaction history

3. How We Use Your Information

We use your information to:

  • Provide and maintain our translation services
  • Process your videos and deliver translations
  • Manage your account and authentication
  • Process payments and manage credits
  • Send service-related communications
  • Improve our services and develop new features
  • Comply with legal obligations
  • Detect and prevent fraud or abuse

4. Data Storage and Security

  • Your data is stored on secure servers provided by Supabase
  • Videos are stored in Supabase Storage with access controls
  • We use encryption for data in transit and at rest
  • We implement access controls and authentication measures
  • Payment information is handled by PCI-compliant Stripe
  • We regularly review and update security measures

5. Data Retention

  • Account data: Retained while your account is active
  • Videos and translations: Retained for 90 days after job completion
  • Transaction records: Retained for 7 years for legal compliance
  • Usage logs: Retained for 30 days
  • You can request deletion of your data at any time

6. Third-Party Services

We use the following third-party services:

  • Supabase: Database and authentication
  • Stripe: Payment processing
  • Replicate: AI translation services
  • Cloudflare: CDN and security
  • Vercel: Hosting and analytics

Each service has its own privacy policy and data practices. We only share necessary data with these services to provide our functionality.

7. Your Rights (GDPR/CCPA)

You have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate personal data
  • Erasure: Request deletion of your personal data
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing activities
  • Restriction: Request limited processing of your data
  • Withdraw Consent: Withdraw consent where applicable

To exercise these rights, contact us at privacy@suubty.com

8. Cookies and Tracking

We use cookies and similar technologies for:

  • Authentication and session management
  • Remembering user preferences
  • Analytics and performance monitoring
  • Security and fraud prevention

You can control cookies through your browser settings. Disabling cookies may affect functionality.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

10. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent and believe your child has provided us with personal information, please contact us.

11. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you within 72 hours via email and provide information about the breach and steps to protect yourself.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. Your continued use after changes constitutes acceptance.

13. Contact Information

For privacy concerns or questions, contact us at:
Email: privacy@suubty.com
Data Protection Officer: Privacy Team
Address: Contact via email for physical address

14. Supervisory Authority

EU residents have the right to lodge a complaint with their local data protection authority if they believe their rights have been violated.

This Privacy Policy is effective as of the date stated above and will remain in effect except with respect to any changes in its provisions in the future.